All purchases are packed with care and attention. Please provide a FULL address and telephone number. Telephone number is not essential but it is a great help to the courier if they are having difficulties delivering. We do our best to get your purchase to you in the specified time. If we experience extreme weather conditions such as ice and snow then this time may falter.
Standard Delivery Charge on Orders Below £100.00
£4.99 standard charge. These are sent with Royal Mail or by a courier depending on weight and usually take approx 2-3 working days for delivery.
Standard Delivery Charge on Orders Above £100.00
Deliveries over £100.00 are eligible for FREE standard delivery.
Next Day Shipping
£6.99 standard charge. These are sent on a next day service. Please note that 2PM is our same day dispatch cut off time. Orders dispatched on a Friday will be delivered Monday.
Next day delivery is not available for remote locations such as Scottish Highlands, Northern Ireland etc. If you are unsure, please contact us before ordering.
Please note: We cannot be held responsible if you are not in to sign when the courier attempts delivery.
Orders usually arrive within the specified time. In the case of a lost or delayed item we need to wait at least 14 days after dispatch before a replacement can be issued.
If you feel that any of our products are not to a high standard then you are welcome to return them within 30 days for a refund or exchange. You will need your invoice or order number to do this.
If you change your mind within 30 days then we are happy to refund or exchange the item. To do this, the product must be returned with all tags, labels still attached and in the condition it was sold in. You will need your invoice or order number to do this.